When the unexpected occurs, the choices made immediately thereafter are critical to the long-term outcome the client faces. As extensions of our clients, Ward Creative Communications is on call to advise the client on immediate actions and implement a program to restore the company’s image and relationships affecting the organization’s ability to move forward. Among the countless crisis we’ve faced with our clients are management and employee deaths, breeches of security, illegal acts by employees, wrongful deaths, environmental incidents, explosions, financial investigations, lawsuits, community opposition, and regulatory breeches.

The firm has worked with clients to develop actionable response plans that have the support and understanding of those who will be faced with implementation in the event of an incident. We’ve conducted crisis drills, trained spokespeople, and sat at the command post table as an active response team member to handle the many communications needs in the moment of crisis.